Shipping policy

At moxiecreed.com we put forth our best effort to ensure that shipping costs are correctly calculated at the time you place your order; however, under some circumstances it is not possible to do so. We reserve the right to notify you after the order has been placed of any additional shipping or handling charges necessary to deliver your order. If notified of any additional charges, you have the right to cancel or make any necessary changes to your order.

Free Shipping

  • Orders > $50 = FREE Ground Shipping

Free shipping is offered on orders over $50

Shipping Types

We offer Economy (USPS Parcel), Ground, Third day, Second day, and Overnight shipping. In stock orders must be placed before 2pm MST to be shipped that same day. In stock orders placed after 2pm MST will be shipped the next business day. Orders will be shipped to Canada via USPS or FedEx International Mail Services; all other international orders will be shipped via FedEx International Mail Services. Please allow 4-5 weeks for delivery with this method. We also offer LTL Freight Shipping for fragile and larger items. Shipping costs are calculated on the "ship-to" address. To obtain a shipping quote, please contact customer service. Orders are generally shipped as complete. We will not ship out your order in separate shipments unless you request it. We can divide your order into two different shipments at no additional cost to you. Each subsequent shipment after two shipments is $10.00.

Undeliverable Packages

We occasionally have packages that are returned back to us. The returned package will be processed and handled according to the following circumstances:

Insufficient Address: When a package is delivered back to us with an "undeliverable address" label it means that the there was a problem with address on the shipping label. We will check within our system to verify all the information is correct. We will then contact you if we need additional information regarding your address.

Refusal: If we received a package back that has been refused we will process it as a return. Refused packages are subject to a 25% restock fee. If you need to return a product please contact Customer Service.